At Peace River Saunas, we are committed to your satisfaction and stand firmly behind our products. If you experience any problems with your purchase, please reach out to use as we're here to assist you with the warranty process.
1. Manufacturer Warranties
All products sold by Peace River Saunas are covered by manufacturer warranties. Each brand has its own specific terms, coverage durations, and exclusions. We recommend reviewing your item's warranty documentation carefully. Manufacturer's warranties can be found on each product page for you to review and download. If you need assistance determining which manufacturer warranty applies to your purchase, please contact us for details.
2. Our Commitment to You
Our customer support team is available to assist you with:
- Locating your product's warranty information
- Initiating a warranty claim with the manufacturer
- Navigating claim requirements and necessary documentation
- Answering questions about coverage and timelines
While we are not responsible for manufacturer decisions, we are committed to supporting you every step of the way to ensure you receive the assistance you need.
3. Contact Us
If you have questions or would like to start a warranty claim, please contact our Customer Service team:
Peace River Saunas
Address: 2131 Ridge Rd. S. Unit 1, Largo FL, 33778
Email: support@peaceriversaunas.com
Phone: (727) 353-6653
Our support team is available Monday thru Friday, 9AM-6PM EST, and usually responds within 24 hours.